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Case study

Genpact EMEA

Marketing leadership for Genpact's EMEA digital transformation services portfolio, strategy, content, demand gen, and high-profile B2B partnerships.

Genpact EMEA logo
Contributions

What I built, scaled, or owned.

  1. 01

    Digital Strategic Marketing

    Cooperated strategies for Genpact digital-transformation services, resulting in a 20% YoY increase in client acquisition and a 30% improvement in employee retention. Executed go-to-market strategies 150% above projected engagement targets in the first round.

  2. 02

    Creative, UGC & Branding

    Managed rebranding for the Digital Marketing section and produced media content that doubled internal content engagement.

  3. 03

    Market Research & Analytics

    Conducted Egypt market analysis identifying digital-transformation trends and optimised marketing strategies, improving resonance accuracy and B2B campaign performance by 25%.

  4. 04

    Event Marketing & Sponsorship

    Coordinated flagship digital marketing programme with record attendance of 5,000+ industry professionals, a 50% increase from previous years.

  5. 05

    E-commerce

    Led strategy for online branded products and reduced churn by 15%.

  6. 06

    Influencer & Affiliate

    Influencer partnerships yielded a 60% increase in content reach. Affiliate programmes contributed to 70% of total service contracts signed.

  7. 07

    Media Planning & Buying

    SEO/SEM drove a 40% increase in organic search traffic globally and a 35% increase in lead generation.

  8. 08

    Digital PR

    Positioned Genpact as a thought leader, acquired Snapchat, GoDaddy, and Unilever accounts.

  9. 09

    Mobile Marketing

    70% increase in app downloads and a 40% increase in active mobile learners.

  10. 10

    Email Marketing

    55% open rate and 20% CTR.

  11. 11

    CRM

    Enhanced systems improving customer service efficiency by 35%.

From the work

A look at the output.